Grr

Mar. 21st, 2006 12:14 pm
stoutfellow: (Murphy)
[personal profile] stoutfellow
Sunday evening I placed a sizable order with Amazon. All but one of the books were marked "usually ships in 24 hours"; the other had to be special-ordered. In their return mail, Amazon advised me that the order would be divided into two shipments. One consisted of a single book, the other of the rest. One would be shipped quickly - and, indeed, was shipped yesterday; the other, they forecast, would not be sent until the beginning of May.

The one-book shipment is the one that shipped yesterday. The other consists of the special order, together with eight other books, all in the "24 hour" class.

Is there any perspective from which this makes sense?

Date: 2006-03-21 06:49 pm (UTC)
From: [identity profile] allyra.livejournal.com
No, it doesn't make sense, but Amazon will do things like that from time to time. Depending on my level of irritation, I will either wait patiently or send them an email asking why the heck they said they'd ship my items with X days when clearly that isn't the case. They have always not only shipped the items immediately but given me a 2nd Day Air upgrade.

I'd recommend that you send them an email. :)

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