To Whom It May Concern:
If there is a problem with my bill, and you wish to discuss it with me, call me and tell me what the problem is. (You can leave it on the answering machine, if you like.) Please do not call me and tell me to call your credit department as soon as possible, if doing so will result in putting me on hold for half an hour. If it's urgent, tell me now. If it's not urgent, send me a letter.
Disgruntledly,
:name:
If there is a problem with my bill, and you wish to discuss it with me, call me and tell me what the problem is. (You can leave it on the answering machine, if you like.) Please do not call me and tell me to call your credit department as soon as possible, if doing so will result in putting me on hold for half an hour. If it's urgent, tell me now. If it's not urgent, send me a letter.
Disgruntledly,
:name: