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Wednesday morning, Microsoft downloaded the Anniversary update, and borked my Internet connection.
When I got to the office Wednesday, I searched for solutions and found several - none of which proved to work.
On Friday, I complained to V about my problems, and about my need to take the computer over to Best Buy and the Geek Squad. (I saw no other alternative.) She kindly volunteered to run me and the computer over there after work. The Geeks said that they'd have to work on the computer for about a day; V agreed to a second run as soon as it was fixed, as long as it was done by 3:30 on Saturday. As she dropped me off at my house, something she said suggested that the time limit was 3:00.
Saturday, 2:30. I noticed a message on the answering machine, though I had not heard the phone ring. It was from the GS; the password I'd given them wasn't working. I picked up the (land-line) phone and started to dial: 6 (beep) 5 (no beep)... 5 (no beep) 5 (no beep). I hung up and tried again. 6 (beep) 5 (beep) 9 (no beep).... Several frustrating minutes followed. On one attempt, I made it through the full nine digits and the first two steps of the phone menu before the line went dead.
I saw no option but to run over to Best Buy, deal with the password problem, and use their phone to call V. It was 3:08 by the time I got there - but, fortunately, it was in time. The Geek Squadder had rolled back the update, muttering something about "old machines", and everything was working again; V carried us back home, I reattached all the connections to the tower, and voila! I'm back in touch.
I shall have to get a new land-line phone - and, as backup, at last, a smart phone. I have been reluctant, but needs must.
When I got to the office Wednesday, I searched for solutions and found several - none of which proved to work.
On Friday, I complained to V about my problems, and about my need to take the computer over to Best Buy and the Geek Squad. (I saw no other alternative.) She kindly volunteered to run me and the computer over there after work. The Geeks said that they'd have to work on the computer for about a day; V agreed to a second run as soon as it was fixed, as long as it was done by 3:30 on Saturday. As she dropped me off at my house, something she said suggested that the time limit was 3:00.
Saturday, 2:30. I noticed a message on the answering machine, though I had not heard the phone ring. It was from the GS; the password I'd given them wasn't working. I picked up the (land-line) phone and started to dial: 6 (beep) 5 (no beep)... 5 (no beep) 5 (no beep). I hung up and tried again. 6 (beep) 5 (beep) 9 (no beep).... Several frustrating minutes followed. On one attempt, I made it through the full nine digits and the first two steps of the phone menu before the line went dead.
I saw no option but to run over to Best Buy, deal with the password problem, and use their phone to call V. It was 3:08 by the time I got there - but, fortunately, it was in time. The Geek Squadder had rolled back the update, muttering something about "old machines", and everything was working again; V carried us back home, I reattached all the connections to the tower, and voila! I'm back in touch.
I shall have to get a new land-line phone - and, as backup, at last, a smart phone. I have been reluctant, but needs must.
